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Refrigerator question: Frigidaire FRT...

Resolved • Response time 4 minutes

13 Oct 2013

Refrigerator question: Frigidaire FRT 21P6CSKO worked fine when put in storage abut a year ago and was stored upright. Got it out yesterday, was kept upright (except for leaning back slightly on hand truck) all the way to house. Has been plugged in almost 24 hours but neither compartment is cooling. I've jiggled the thermo settings around and that did not help. What are the possible/likely reasons for it not working, and associative repair cost?
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13 Oct 2013

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Appliance Technician's response
13 Oct 2013
Chas
Chas
Master Appliance Repair Technician
Hello from our service, My name is Chas, I am so happy to help you today. Before we get started, I would like to help us get on the same page so that our interaction will go smoothly. I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if: a. You want to add detail. b. Your question was not fully answered. c. You want to ask further questions. I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Can you hear the fan motor running inside the freezer compartment?
13 Oct 2013
Customer reply
13 Oct 2013
Yes
13 Oct 2013
Appliance Technician's response
13 Oct 2013
Chas
Chas
Master Appliance Repair Technician
At the compressor itself, is it running or just hot?
13 Oct 2013
Customer reply
13 Oct 2013
I think it's running...humming/slight vibration/warm
13 Oct 2013
Appliance Technician's response
13 Oct 2013
Chas
Chas
Master Appliance Repair Technician
The tubing coming out of it, is one real hot and the other cooler?
13 Oct 2013
Customer reply
13 Oct 2013
The larger one, on the left, that circles around the compressor is barely warm where it comes out of it and hat warmth seems to be from the warmth of the compressor itself, and the smaller one on the bottom right is barely cool.
13 Oct 2013
Appliance Technician's response
13 Oct 2013
Chas
Chas
I hate to tell you this, but you a refridgerent leak in the system, most likely at the evaperator, Frigidaire had all kinds of problems with this happening, I have replaced a lot of these in the past because of this exact same problem, cost to repair a problem like this is over $500, You would have to see you warranty to see if this specific model is still under sealed system warranty, it could be 1 year or 5 years depending exactly when it was made. All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. If you are done and rate a 1 or 2 s please consider replying and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . . [COLOR=RED] Bonuses ar
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Chas
Chas
Master Appliance Repair Technician
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13 Oct 2013
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