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I have a century safe SO407. I have the key...

Resolved • Response time 12 minutes

15 Dec 2013

I have a century safe SO407. I have the key to unlock it but lost the security code re a fire. Can you help me with this? Charles Haywood
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15 Dec 2013

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Home Improvement Pro's response
15 Dec 2013
Home Improvement Jay
Home Improvement Jay
Project Team Leader
Since you had a fire, I am going to assume that you do not have the manual that came with the safe. There is a factory set code on the inside cover that you can use if you have lost your combination or code. Unfortunately, you cannot open the safe with just the keys. If you like, I can provide you with the proper instructions to obtain the factory code from Sentry. Please let me know if this would be helpful. If not, I will opt out for another expert's opinion.
15 Dec 2013
Customer reply
16 Dec 2013
Please provide the instructions to get the factory code. ASAP. Chuck
16 Dec 2013
Home Improvement Pro's response
16 Dec 2013
Home Improvement Jay
Home Improvement Jay
Chuck, Please go to the attached link and follow the on-screen directions to retrieve the combination. They will request some information about you and your safe in order to process the request. https://www.sentrysafe.com/customercare/lost_your_combination Please let me know if you have any additional questions after reviewing the link.
Home Improvement Jay
Home Improvement Jay
Project Team Leader
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Construction, mold remediator and pest control
16 Dec 2013
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